Originally Posted by tat
I have temporarily disabled my cahces when I recieved complaints.
But it does depend on tne nature of the complaint.
Some common complaintsL
Missing log, pen: replace on next maint. visit
Missing cache: verify as soon as posible
Wet cache:temporarily disable and fix on next maint. visit
Got feet wet going to/from the cache: do nothing
Ticks bugs, etc. at the cache: do nothing
Access complaints: Temporarily disable until the complaint is resolved.
Mis-read or mis-understood instructions: Temporarily disable the cache description can be made foolproof.
Complaints regarding GC.com rule violations: i.e. cache in railroad row. Temporarily disable and ask the reviewer for a ruling.
Complaints should always be considered. If the complaint is valid, it does not matter what the source is. However, if the compaint is from the land owner/manager, the cache needs to be disabled until their concerns are met. The land owner/manager has the final say, always.